SUPPORT

 

TQM Itaca provides full customer support. There are different types of service contracts for both software and hardware, which suit the needs of every company. Software support contracts give the guarantee of constant upgrades to the latest version.

We ensure e-mail or telephone support during Italian working hours (08:30-12:30, 13:30-17:30 CET) and, when necessary, on site service by a technician. In some countries this support is provided by the companies listed below; for the rest of the World, TQM Itaca sends technicians directly from headquarters.

TQM Itaca gives a valid support to the customers

Customer location	TQM support partner	Partner location
Germany	Aleo Mess- und Prüfsysteme GmbH	Sulzbach, Germany
South Africa	Traconsa (Pty) Ltd	Gauteng, South Africa